PARA INFORMAÇÕES SOBRE RESERVAS NA AUSTRÁLIA E NA NOVA ZELÂNDIA, LIGUE PARA +61 2 9918 4355 (AUS) OU +64 7 222 4555 (NZ) OU CONSULTE AQUI
Our Mission
Beckons brings the world’s most remarkable landscapes to life through deeply personal journeys. Our mission is to create meaningful travel experiences that stay with our guests long after they depart. Beckons brings the world’s most remarkable landscapes to life through deeply personal journeys. Guided by the culture of our people and the spirit of the places we call home, we craft stays where storytelling, genuine human connection and considered design celebrate the surrounding environment. Our mission is to create meaningful travel experiences that stay with our guests long after they depart.
Nothing Ordinary Belongs Here
It stands to reason: we operate in the world’s most breathtakingly beautiful places. So everything we do, from the first greeting to the farthest-flung excursion is calibrated to be nothing short of unforgettable.
People Before Everything
We know that exclusivity goes far beyond bath amenities and design flourishes. Making guests feel known, engaged, and deeply cared for underpins everything we do. Because true luxury is being greeted as a friend, in the most remote places on Earth.
Follow
The Call
We’ve built our lodges in places that entice you to see the world differently. Our landscapes spark curiosity; at the edge of places that are still wild, we encourage new perspectives. Adventures beckon, and horizons expand.
Leave The
World Better
At Beckons, we take our role as stewards of the landscape very seriously. We protect what we touch, advance the lives of the communities we work with, and give back more than we take. The return on our investment is more than worth it.
Cultura
Attention to detail is evident throughout the Beckons guest experience, from operational processes through to design and the broad product offering, and is core to the overarching culture and values. Beckons commitment to product excellence and reinvestment is evident in the significant lodge refurbishments and routine maintenance closures at each property to ensure that they remain at their world-class standard.
Detailed process systems ensure Beckons delivers comprehensive, on-the-job training for the team and ultimately guarantees an exceptional guest experience every time. The Beckons culinary philosophy is at the heart of the guest experience and drives a daily-changing menu where local, in-season ingredients are delivered in a world-class dining experience.
Vida profissional
A career with Beckons opens a world of discovery, with travel to extraordinary destinations and the chance to meet a network of new friends – who happen to be tourism and hospitality professionals too. It’s also a gold star on the CV. Working at a Beckons property offers the chance to work as part of a collegiate team, where departments collaborate to deliver an exceptional, personal guest experience and learning across departments is encouraged.
It’s also a chance to discover a new destination, it’s experiences and its locals: fishing and surfing on Lord Howe Island, exploring the Red Centre at Uluru-Kata Tjuta, hiking and kayaking at Clayoquot Wilderness Lodge on Vancouver Island and cruising the lake or skiing and snowboarding during the wintertime at Huka Lodge in Taupō. Working at Beckons is a kick-start to a new career, new friendships and the start of a new personal era.
Need more Information?
For full details about living and working at one of the luxury lodges in the Beckons portfolio please download the relevant applicant guide here
Nossos Lodges
Beckons is an intimate portfolio of luxury lodges setting new benchmarks for premium experiential travel. The remarkable lodges that make up the portfolio are Capella Lodge on Lord Howe Island, Longitude 131° at Uluru-Kata Tjuta, Clayoquot Wilderness Lodge on Vancouver Island, Huka Lodge in New Zealand, The Louise in the Barossa Valley, Silky Oaks Lodge in the Daintree Rainforest, flagship property Southern Ocean Lodge on Kangaroo Island and two of South America’s most extraordinary luxury lodges, Tierra Atacama and Tierra Patagonia in Chile.
- Capella Lodge
Renowned as Lord Howe Island’s most glamorous lodge, Capella Lodge offers guests an exclusive island escape with sweeping ocean views beneath the dramatic peaks of Mounts Gower and Lidgbird. The beach-house style retreat embodies relaxed barefoot luxury. Its close-knit team delivers warm, attentive hospitality, enjoying the rare lifestyle of living and working on Lord Howe Island.
View and download our applicant guide here
Destination
World Heritage-listed Lord Howe Island lies just 700 kilometres, or a two-hour flight, from Australia’s east coast. Only eleven kilometres long, the island features a crescent-shaped lagoon home to the world’s southernmost coral reef. Warm Coral Sea currents make snorkelling straight from the beach easy, while hiking trails reveal subtropical rainforests, mountain peaks and pristine beaches.
Lodge
Capella Lodge’s nine beach-house style suites each offer a different view of Lord Howe Island, framed by swaying Kentia palms. The main lodge houses the lounge, bar and restaurant, where floor-to-ceiling windows draw the island views indoors and open to Gowers Terrace, where loungers and a horizon plunge pool invite guests to relax.
Lodge Managers
Ryan and Bridie Ward bring a dynamic partnership to Capella Lodge. The husband-and-wife team joined from sister property Huka Lodge in New Zealand, following earlier roles at Longitude 131° in Australia’s Red Centre. Now calling Lord Howe Island home, they bring warmth, experience and enthusiasm, embracing the island’s unique lifestyle while guiding the lodge team.
Staff Lifestyle
Life at Capella Lodge offers an enviable island lifestyle, where the ‘office’ includes white-sand beaches, turquoise waters and rainforest-clad mountains. Adventure is never far away, with hiking, world-class diving, fishing and swimming with turtles all on offer. Most team members live onsite in a purpose-built staff village with shared lounge and kitchen facilities, with staff meals provided.
- Clayoquot Wilderness Lodge
On the rugged west coast of Vancouver Island, Clayoquot Wilderness Lodge offers immersive access to Canada’s wild Pacific landscape. Reached only by boat or seaplane, the lodge is a refined base for exploring the World Heritage-listed Clayoquot Sound. With an oceanside spa and restaurant overlooking the water, the lodge attracts adventurous hospitality professionals drawn to the camaraderie and lifestyle of the Bedwell Valley.
View and download our applicant guide here Destination
Set on the waterfront Bedwell River Valley of Clayoquot Sound, the lodge location boasts a unique combination of pristine ecosystems which together form a wildlife–rich landscape. Guests encounter whales, orcas, seals and salmon from the Pacific Ocean; bears, wolves and martens from the region’s old growth forests; and cougars, eagles and blue heron from the glacier-carved valleys. Guests can explore the wilds with a personal lodge guide for an unforgettable wilderness adventure.
Lodge
Twenty-five guest tents are nestled along the river and coastal inlet, each framing end-of-the-bed views of Clayoquot’s wild coastal landscape. The central lodge precinct brings guests together at the restaurant and bar, activities hub and The Outpost social space. Between wilderness adventures, guests may dine at the Cookhouse, visit the Healing Grounds Spa or relax in the Ivanhoe Lounge.
General Manager
General Manager Sarah Cruse returned to Clayoquot Wilderness Lodge in 2020, bringing nearly two decades of experience leading luxury experiential resorts. In the interim, she led Dunton Hot Springs in Colorado and previously spent a decade at the helm of Quail Lodge & Golf Club in Carmel, California. Sarah’s deep connection to Clayoquot ensures the lodge continues to shine as a world-class wilderness destination.
Staff Lifestyle
The Clayoquot staff village sits two kilometres upriver from the Outpost, home to a lively, close-knit community of around 100 team members. The lodge’s remote setting fosters a social and supportive environment, with staff welcome to enjoy the surrounding wilderness on days off. Complimentary accommodation and meals are provided, with a daily staff boat running to nearby Tofino.
- Huka Lodge
Set within established gardens beside the Waikato River near Lake Taupō, Huka Lodge is one of New Zealand’s most celebrated luxury retreats. What began as a humble fishermen’s camp has evolved into an iconic destination. Today, the lodge attracts hospitality professionals from New Zealand and around the world, whose reverential service honours the property’s ‘mana’ and reflects a distinctly Kiwi sense of place.
View and download our applicant guide here Destination
The ever-changing Waikato River and the wider Lake Taupō region create a magnificent natural setting for Huka Lodge. Located on the central plateau of New Zealand’s North Island, Taupō is known for its vast volcanic lake, gentle climate and spectacular landscapes. Snow-capped peaks, golden pastures and clear rivers and streams surround the lodge, with the powerful Huka Falls nearby.
Lodge
Set beside the Waikato River just upstream from the dramatic Huka Falls, Huka Lodge is widely regarded as the founder of luxury lodges. Styled as a grand estate, the property features a central lodge with restaurant and terraces set among lush gardens. Twenty suites and two owners’ residences overlook the ever-changing river, with fine dining showcasing exceptional local produce.
General Manager
Born and raised in New Zealand, General Manager Kerry Molloy has led Huka Lodge since 2014 following a distinguished career in luxury hospitality. Beginning as a porter, his path took him to London for 14 years before returning home to lead several of New Zealand’s most respected lodges. Kerry describes Huka Lodge as “like a movie set”-busy behind the scenes, yet blissfully tranquil for guests.
Staff Lifestyle
Taupō lies near the centre of New Zealand’s North Island, around three and a half hours from Auckland. Set on the shores of Lake Taupō, the town offers year-round outdoor adventure, from fishing and jet boating to golf and winter skiing. Nearby Rotorua and Tongariro National Park provide further exploration, while Huka Lodge offers a peaceful workplace overlooking the Waikato River.
- Longitude 131°
Longitude 131° is the ultimate luxury basecamp in Australia’s Red Centre, offering a deeply personal encounter with the landscapes of Uluru–Kata Tjuta National Park. A small, close-knit team attracts hospitality professionals from Australia and around the world, delivering relaxed, first-name service that creates a warm remote family for guests and staff alike.
View and download our applicant guide here Destination
Uluru–Kata Tjuta is widely regarded as Australia’s spiritual heart, where visitors feel a powerful connection to the region’s cultural heritage and ancient living history. During a stay at Longitude 131°, guests have the opportunity to explore these remarkable formations on personalised tours led by the lodge’s knowledgeable naturalist guides.
Lodge
Sixteen luxury guest ‘tents’ are nestled among the red dunes, each framing views of Uluru from the end of the bed or from a private balcony complete with daybed and outdoor ‘campfire’, ideal for sleeping beneath the desert stars. At the lodge’s heart, the Dune House hosts the restaurant, terrace dining and bar.
General Manager
Louise Lanyon has led Longitude 131° since 2019, having previously managed sister property Southern Ocean Lodge. She and her husband Ben, Beckons’ General Manager of Operations, live in nearby Yulara with their three sons. With the support of Assistant Managers Chris Jones and Denis Galeev, Louise leads a highly regarded team in Australia’s Red Centre.
Staff Lifestyle
Working at Longitude 131° is a chance to experience life in Australia’s Red Centre as part of a close-knit outback community. Alongside the team, a broader network of staff at neighbouring Voyages Indigenous Tourism properties offers opportunities to build friendships and connections. Team members live in staff accommodation in nearby Yulara, with meals provided during rostered hours.
- Silky Oaks Lodge
Neighbouring the World Heritage-listed Daintree Rainforest, Silky Oaks Lodge offers a stylish rainforest escape in Tropical North Queensland. Ideally located near Mossman Gorge, the Great Barrier Reef and Cape Tribulation, the lodge attracts hospitality professionals from around the world. Its close-knit team delivers relaxed, first-name service, creating a warm sense of family that keeps guests returning.
View and download our applicant guide here Destination
Tropical North Queensland is a remarkable region where Australia’s Daintree Rainforest meets its World Heritage-listed partner, the Great Barrier Reef. At an estimated 180 million years old, the Daintree Rainforest is regarded as the oldest living rainforest in the world. One of the most popular Australian itineraries is the combination of reef, rainforest and outback, with Silky Oaks Lodge a central stopover.
Lodge
Silky Oaks Lodge is set among the pristine Daintree Rainforest above the gently flowing Mossman River. A central guest lodge houses the open air Treehouse Restaurant, along with a bar and lounge areas; it’s also the departure point for touring adventures in the region. Forty treehouse-style guest suites offer contemporary furnishings, deep bath tubs and hammocks for relaxing in the afternoon breeze.
General Manager
Benjamin Brown is happily based in Queensland’s lush tropics as General Manager of Silky Oaks Lodge. His career includes leadership roles at celebrated Australian tourism properties such as Voyages Ayers Rock Resort, Vali Byron Bay and Cooinda Lodge in Kakadu National Park. Ben brings a genuine passion for travel, people and community to his approach to hospitality.
Staff Lifestyle
Tropical North Queensland is an adventure playground, offering an exciting lifestyle for staff. Just 60 minutes’ drive from Cairns and 20 minutes from Port Douglas, Silky Oaks Lodge is a tranquil working environment, while on days off there’s the Great Barrier Reef, Daintree Rainforest and Cape Tribulation wilderness all on the doorstep. Limited staff accommodation is available onsite. Meals are provided for rostered hours.Tropical North Queensland is an adventure playground, offering an exciting lifestyle for staff. Just 60 minutes from Cairns and 20 minutes from Port Douglas, Silky Oaks Lodge provides a tranquil rainforest workplace. On days off, the Great Barrier Reef, Daintree Rainforest and Cape Tribulation are all within easy reach. Limited staff accommodation is available onsite, with meals provided during rostered hours.
- Southern Ocean Lodge
Globally celebrated and multi-award winning, Southern Ocean Lodge on Kangaroo Island is Australia’s most acclaimed wilderness lodge. The Southern Ocean Lodge team delivers exceptional, highly personal service to discerning guests from around the world. Driven by passion and a commitment to excellence, the close-knit ‘SOL family’ takes pride in exceeding expectations while enjoying the unique lifestyle of wildly beautiful Kangaroo Island.
View and download our applicant guide here Destination
Kangaroo Island is a diverse, wild destination, just a hop off the South Australian coast. It’s Australia’s third largest island, made up of pastoral land, wild coasts, pristine deserted beaches and national parks and wilderness sanctuaries, Known as Australia’s Galapagos, the island is home to a microcosm of Australian wildlife, with kangaroos, koalas, echidnas, sea lions and fur seals roaming freely to the delight of visitors and residents alike.
Lodge
Southern Ocean Lodge comprises twenty-five luxurious suites, each framing uninterrupted views of the Southern Ocean. At its heart is the Great Room, home to the bar, lounge and restaurant. A range of hospitality roles contribute to the guest experience, spanning food and beverage, housekeeping, front office and guiding, with opportunities to grow skills across departments.
General Manager
Robyn Bautovich leads the team at Southern Ocean Lodge, drawing on more than twenty years’ experience in hospitality. Her career includes General Manager roles at resorts in some of the world’s most sought-after destinations. Robyn fosters a welcoming, family-like culture that brings together hospitality professionals and students from around the world, creating a diverse and inclusive team.
Staff Lifestyle
Living ‘like a local’ on Kangaroo Island offers the chance to discover the island’s wildlife, ecology and celebrated food culture. Days off might include coastal hikes, beach time or exploring the region’s renowned culinary scene. Team members live onsite in a purpose-built staff village with accommodation for singles and couples. Phoenix, the staff bar, is a favourite place to unwind, with meals provided during rostered hours.
- O Louise
Located in the heart of South Australia’s Barossa Valley, The Louise is a luxury culinary retreat celebrating one of the country’s most renowned wine regions. Home to the acclaimed Appellation restaurant, the lodge attracts hospitality professionals passionate about food, wine and storytelling. Its close-knit team delivers warm, first-name service, creating memorable guest experiences and a welcoming sense of community.
View and download our applicant guide here Destination
Barossa is home to world-class wine and so much more. The region is bursting with brilliant produce and proud farmers. The Barossa is full of that small-town charisma that will make you feel right at home. And that age-old feeling that everyone knows everyone, well, it’s true. Not only that, but everyone’s a mate, and our guests are passed along from winery to restaurant to gallery by name, becoming part of the community in no time at all.
Lodge
At The Louise, 15 private suites open up to glorious vineyard vistas that stretch far across the valley. The property is home to South Australia’s world-class regional dining destination, Appellation. The onsite team are passionate locals who understand the true luxury of connection. They can arrange for guests to float over ancient vineyards in a hot air balloon, enjoy a sunrise picnic breakfast with kangaroos in native bushland, or a private tasting with a renowned vintner.
General Manager
General Manager Hannah McCormick brings her trademark sparkling positivity to the table at The Louise along with global industry experience spanning Fairmont Banff Springs in Canada and The Savoy in London. Hannah joined the team as Assistant General Manager in 2022 and quickly set about fostering partnerships in the close-knit Barossa community. Today, The Louise is well-placed to offer guests local insights and sought-after bookings, a real backstage pass to the Barossa.
Staff Lifestyle
To be a team member at The Louise means becoming part of an established and welcoming food and wine community. Through established regional connections, learning opportunities abound at The Louise, and staff regularly find themselves with behind-the-curtain access to producers that they’ve previously admired from afar. With Adelaide city just one hour drive away, The Louise offers a tranquil, regional lifestyle with Australia’s festival city on your doorstep.
- Tierra Atacama
Set in the extraordinary Atacama Desert of northern Chile, Tierra Atacama invites guests to experience one of the world’s most remarkable landscapes. The lodge team provides warm, attentive service to travellers from across the globe. Driven by curiosity, collaboration and a passion for hospitality, the team takes pride in creating memorable stays while enjoying the distinctive lifestyle of San Pedro de Atacama.
Visit our careers portal here Destination
At Tierra Atacama, your workplace is the remarkable Atacama Desert. Located in the oasis town of San Pedro de Atacama, the lodge sits amid salt flats, volcanoes and shimmering high-altitude lagoons. This landscape of immense skies and profound silence is also home to a rich cultural heritage shaped by the Atacameño people, offering a rare connection to both nature and ancient traditions.
Lodge
Set within a fertile oasis in Chile’s northern desert, Tierra Atacama is a 28-room lodge overlooking the Andean mountain range and nearby volcanoes. Thoughtfully designed to blend contemporary architecture with local tradition, the lodge reflects the colours and textures of the Atacama landscape. Expansive windows welcome the desert indoors, while interiors celebrate regional craftsmanship and cultural heritage.
General Manager
María José Galleguillos, known as Cote, has been leading Tierra Atacama since late 2024, guiding the lodge through its reopening following an extensive renovation in April 2025. Originally from southern Chile, she previously spent several years at Tierra Chiloé as Duty Manager. Known for her warmth and dedication, Cote leads with care and integrity, fostering a strong sense of teamwork and hospitality.
Staff Lifestyle
Life at Tierra Atacama offers the chance to live and work in the remarkable desert oasis of San Pedro de Atacama. Team members become part of a diverse and supportive community shaped by the region’s rich highland culture. Through shared experiences, learning and connection to place, the lodge fosters a collaborative environment where curiosity, respect and genuine hospitality guide daily life.
- Tierra Patagonia
Set in the wild beauty of southern Chile, Tierra Patagonia overlooks the Torres del Paine Massif and the vast landscapes of Patagonia. The Tierra Patagonia team delivers warm, attentive service to guests from around the world. Driven by passion and a spirit of adventure, the close-knit team takes pride in creating memorable stays while embracing the unique lifestyle of this remote and extraordinary region.
Visit our careers portal here Destination
At Tierra Patagonia, your workplace is the wild beauty of Chile’s Magallanes region. Overlooking Lake Sarmiento and the dramatic Torres del Paine Massif, the lodge lies within a UNESCO Biosphere Reserve of vast pampas, ancient glaciers and towering peaks. This remote corner of Patagonia offers an extraordinary natural environment where powerful landscapes and sweeping skies define daily life.
Lodge
Set on a bluff above Lake Sarmiento and facing the Torres del Paine Massif, Tierra Patagonia is a remarkable lodge immersed in Patagonia’s vast wilderness. Its architecture curves gently along the landscape, clad in local lenga wood and inspired by the surrounding terrain. Inside, forty contemporary suites frame sweeping views across the pampas and distant mountains.
General Manager
Esteban Bagnis joined Tierra Patagonia as General Manager in early 2025. With extensive experience across Patagonia in both Chile and Argentina, he brings deep knowledge of the region and its communities. Known for his strong character and clear leadership style, Esteban inspires the team to deliver genuine hospitality while continuing to shape the lodge’s welcoming culture.
Staff Lifestyle
Working at Tierra Patagonia means joining a diverse, close-knit team in one of the world’s most extraordinary natural environments. Life in this remote corner of Patagonia naturally fosters community, friendship and shared experience. The team approaches hospitality with curiosity and care, creating meaningful connections with guests from around the world while working together to deliver thoughtful, memorable stays.
Oportunidades atuais
Head of Information Technology - Denver, USA
About the job
About the Role
Beckons is seeking a Head of Information Technology to lead and manage all technology systems across our growing global portfolio of luxury lodges. Based in our Denver office, this is a global role with responsibility for infrastructure, enterprise applications, cybersecurity, and guest-facing technology across properties in Australia, New Zealand, Canada, and Chile.
This is a hands-on leadership role. You will personally manage day-to-day IT administration for the Denver office while providing strategic direction to remote IT resources in Sydney and Santiago and overseeing external vendor relationships. You will also play a key role in championing AI adoption across the business, helping both technical and non-technical teams embrace new tools to work more effectively.
Key responsibilities include:
- Overseeing and maintaining all lodge and corporate IT systems, including PMS, POS, CRM, reservations, Wi-Fi, and communications platforms
- Personally managing day-to-day IT administration, end-user support, troubleshooting, and system configuration for the Denver office
- Developing and maintaining cybersecurity protocols, data protection compliance, and disaster recovery procedures
- Identifying and implementing technology solutions that enhance the guest journey, including mobile integrations, digital communications, and in-room experiences
- Staying current with AI developments and driving practical AI adoption across operations, guest experience, and corporate functions
- Developing and managing the IT roadmap, IT budget, and capital planning in alignment with business objectives
- Providing leadership to IT resources in Sydney and Santiago and managing outsourced service providers across all properties
About You
You are a passionate and experienced IT professional who is equally comfortable shaping technology strategy and rolling up your sleeves to get things done day to day.
You will ideally bring:
- Minimum 5 to 8 years of IT management experience, ideally across multi-site environments
- Solid knowledge of IT infrastructure, networking, and enterprise applications
- Experience with hospitality systems such as PMS, POS, CRM, and booking engines
- Demonstrated proficiency with AI technologies and a track record of building enthusiasm for AI adoption among non-technical teams
- Familiarity with cloud services, network security, data privacy compliance, and remote support models
- Strong vendor management and cross-departmental collaboration skills
- A hands-on, self-sufficient approach to IT support and administration
- Current US working rights
Manager, Global CRM and Lifecycle Marketing
Help connect curious travelers with some of the world’s most extraordinary places.
Beckons is a new global experiential travel brand; a growing collection of award-winning lodges across Australia, New Zealand, the Americas, and beyond, guided by a regenerative approach to luxury travel. We’re building something rare: a brand where every guest communication is as considered as the destinations themselves.
We’re looking for a Manager, Global CRM & Lifecycle Marketing to lead the execution and evolution of our global CRM and lifecycle programs. This is a hands-on role at the intersection of strategy, storytelling, and technology; owning the full guest journey from inspiration through to re-engagement and helping shape how AI accelerates personalization at scale.
What you’ll do:
• Design and execute end-to-end lifecycle journeys across pre-stay, in-stay, post-stay, and loyalty moments
• Lead global email marketing, from campaign calendars and segmentation to content briefs and deployment
• Build and manage segmentation and personalization strategies using guest behavior, booking data, and lifecycle stage
• Oversee CRM platform operations (HubSpot or similar), including automation workflows, data hygiene, and integrations
• Apply AI and ML tools to surface insights faster, score leads, and personalize at scale, while keeping human judgment and brand quality central
• Partner cross-functionally with Performance Marketing, Brand, Content, Commercial, and Reservations teams
Apply Now Director, Global Reservations and Journey Design
About the job
At Beckons, we believe that extraordinary travel begins long before arrival. It starts with a conversation: unhurried, considered, and shaped entirely around the guest.
We’re looking for a Director, Global Reservations and Journey Design to lead the heart of that experience. This is a rare opportunity to architect the guest journey for one of the world’s most distinctive experiential travel collections: a growing portfolio of luxury lodges across Australia, New Zealand, Canada, and Chile, guided by a deep commitment to place, culture, and regenerative travel.
You will own our central reservations function and lead a globally dispersed team of sales consultants and journey designers, the people responsible for everything from a guest’s first enquiry to the moment they step onto one of our lodges, and beyond. You’ll elevate our pre-arrival experience, build out our itinerary planning capability, and set the service standards that carry the Beckons brand across every touchpoint.
Critically, you’ll also lead how we adopt and apply emerging technology, including AI, to deepen personalization at every stage of the guest journey. Not to automate the relationship, but to enrich it, creating guest experiences that feel genuinely bespoke at scale. You’ll be the bridge between the warmth our guests expect and the intelligence that makes it possible. We’re seeking someone who brings equal parts strategic vision and instinctive service sensibility – a leader who understands that in a portfolio of this intimacy and scale, relationships are the product, and that the right technology, thoughtfully applied, makes those relationships more human, not less.
Apply Now
Food and Beverage Supervisor
Southern Ocean Lodge is an award-winning luxury lodge on Kangaroo Island, known for its thoughtful service, exceptional local produce and contemporary dining experiences.
We are seeking an experienced Food & Beverage Supervisor, reporting to the Restaurant Manager, to support the day-to-day leadership of our front-of-house team and deliver polished service across our restaurant and bar. This role is suited to a hospitality professional who values quality, consistency and mentoring others, and who is ready to take the next step within a respected luxury hospitality group.
The Role
- Run services in the Lodge’s restaurant and bar, ensuring the highest standards of guest experience.
- Prepare the dining and bar areas for service and work closely with the Restaurant Manager in the daily operation of the department.
- Apply strong wine knowledge to deliver considered, guest-focused wine experiences that complement our menu.
- Assist in leading, mentoring and developing the front-of-house team.
- Work across all aspects of food and beverage operations.
What we’re looking for
- Previous experience within a luxury hotel or premium restaurant environment
- Strong organisational skills with a high attention to detail
- Impeccable personal presentation
- Exceptional communication and guest-relations skills
- Experience working within events and supporting team leadership
- A solid foundation in wine knowledge is essential; WSET qualifications are highly advantageous
The Benefits
- Accommodation and meals provided.
- A genuine opportunity to grow your career within a globally expanding luxury lodge group.
- Work within an environment that celebrates local produce, regional wines and exceptional hospitality.
Southern Ocean Lodge is part of Beckons – a collection of nine award-winning luxury lodges with properties in four countries and across three continents. We offer an unsurpassed career path limited only by your imagination – and your passport.
Apply Now Spa Therapist
As Spa Therapist, you will bring your healing energy to our guests through a range of treatments and massages. The tranquil Spa at Southern Ocean Lodge makes the most of its coastal office that is the wonderous Kangaroo Island.
You will be someone that likes to connect with people and the environment. Your office is the wonderous Kangaroo Island, and you enjoy bringing your healing energy to our guests through a range of treatments and massages.
Treatments will feature locally made products from ‘Alkeme’, created in fresh, small batches by modern-day alchemist Aphra Skye Heron. Inspired by her upbringing in wellness, the all-natural range embraces the age-old practices of alchemy, ‘making magic from nature’ using a blend of native botanicals and sustainable, often wild-sourced ingredients.
The Candidate
- You will have proven experience in a spa environment, with a minimum of 1 – 2 years as a Spa Therapist, ideally in the luxury space
- You will have a ‘can-do’ team attitude and approach – and this will be infectious with the rest of the team.
- You will love your hands-on and professional approach, and receive joy from all treatments you give
- The team will love your sense of humour and your ability to make work, fun
- You will hold – Cert IV in Massage and/or Beauty Therapy (or equivalent)
Maintenance Handy-person
This is a great opportunity for a Maintenance Handy-person to join our Southern Ocean Lodge family on Kangaroo Island.
The Role
As handy-person you will work with the maintenance team on all maintenance at the lodge. You will do this through;
- Working with the team to carry out repairs and maintenance as required
- Maintain all landscaping
What we’re looking for
- Extensive maintenance-related qualifications and/or significant experience in maintenance within the hotel/resort industry
- Highly motivated with excellent organizational and time management skills
- Strong attention to detail and ability to adhere to product specifications
- Ideally, good working knowledge of mechanics, pools, plumbing and electrical
- Ability to work and make decisions under pressure
- Ability to work independently and as part of a team
You will need
- Current valid SA Driver’s License (or ability to transfer)
Chef de Partie
We have an exciting opportunity for Chef de Partie to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Southern Ocean Lodge’s food philosophy very naturally, is underpinned by the glorious gastronomic abundance. Actively sourcing growers who adopt sustainable farming practices, one of the hallmarks of our cuisine is the close relationships we have with local Kangaroo Island artisan food producers. You will help curate and develop our daily changing menu that is inspired by fresh local and seasonal produce. You will draw not just from the abundance of local produce, but also from your own culinary journey and experiences.
This position offers the ultimate lifestyle while enabling the successful candidate to continue their career in a professional hospitality environment. This is an ideal time to join Beckons, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Significant kitchen experience, ideally in the luxury segment
- A great sense of humour
- The willingness to support the kitchen and broader lodge team in day-to-day operations
- The highest level of cleanliness and attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Minimum of Cert III in Commercial Cookery
The Benefits…
- Onsite accommodation with all meals
- Enjoy the staff facilities – tend to the garden or take one of the bikes for a ride to the beach
- Team and family accommodation discounts across all Beckons properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Guest Services Agent
Elevate your career with this rewarding opportunity for an Guest Services Agent to be part of the Southern Ocean Lodge team.
You have a passion for making everyone feel welcome and providing an outstanding guest experience.
This role will see you
- Meeting and greeting our discerning guests
- Processing arrivals and departures
- maintaining room accounts
- Assisting with guest enquiries
- Working on various administration tasks and generally being a pivotal point of contact for all guests.
- Making restaurant and spa bookings
- Scheduling the operations daily movements
What we’re looking for
- Proven experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organization with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Ideally you will hold a full current South Australian Driver’s License (or the ability to transfer from another state)
- Ideally Snr First Aid credentials
Duty Manager
Southern Ocean Lodge has an exciting opportunity for a Duty Manager to join our Southern Ocean Lodge family on Kangaroo Island.
The Role
In this varied role, you’ll be at the heart of ensuring our guests experience seamless luxury during their stay. Your day will be spent welcoming guests on arrival, supporting department leaders across Guest Services, Food & Beverage, and Housekeeping, and driving a positive team culture to enhance the guest experience and deliver business goals. You’ll be a natural communicator and problem solver, leading by example and rolling up your sleeves to get your hands dirty.
You will have…
- Significant experience in Rooms and Food & Beverage, ideally in the luxury segment
- Leadership experience in a remote working environment
- A great sense of humor and the ability to instill this approach in the team
- The willingness to support the broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Proficiency in Microsoft Office and hotel front office systems (RMS preferred)
- Full South Australian Drivers license and the ability to obtain a small passenger vehicle license
- First Aid qualification and Responsible Service of Alcohol certificate
The Benefits…
- Onsite individual accommodation unit with ensuite, and all meals included
- Enjoy the staff facilities – tend to the garden or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Beckons properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
This is a job where no two days are ever the same!
Apply Now Maintenance Supervisor
This is a great opportunity for a Maintenance Supervisor to join our Southern Ocean Lodge family on Kangaroo Island.
We now have an opportunity for a Maintenance Supervisor to join our Southern Ocean Lodge team.
You’ll be at the heart of our operation, ensuring that everything runs smoothly behind the scenes. From responding to maintenance requests to completing preventative maintenance tasks, you’ll contribute to creating memorable experiences for our guests.
What we’re looking for
- Ideally a trade qualification
- Proven experience in a similar role
- Excellent problem-solving skills and the ability to work independently
- Current driver’s license and first aid certificate (or ability to obtain)
- Experience in the use of machinery, tools, pumps, generators is highly desired
The Benefits…
- Onsite accommodation with all meals
- Enjoy the staff facilities – tend to the garden or take one of the bikes for a ride to the beach
- Team and family accommodation discounts across all Beckons properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Experiences Guide
We require a professional, enthusiastic and organised Experiences Guide to work with our experiences team to assist coordinating and hosting our exceptional activities for guests from around the world.
The essential element of this role is working with the team to deliver the ultimate stay for our guests – no two days will be the same in this multi-faceted role.
To succeed in your application you will need
- Significant experience within the hospitality/resort or eco-tourism industry
- Full Australian driver’s license preferred, with the ability to obtain H-endorsement
- Heavy vehicle license MR/LR a great advantage
- Experience as a naturalist guide
- Knowledge of, or interest in Australian native flora, fauna and ecology, and a keen interest in continuous learning
- Exceptional communication and presentation skills
- Strong organizational skills with attention to detail
Accommodation Available
Apply Now Spa Therapist
A stint in the outback doesn’t get much better than at luxury basecamp Longitude 131° at Uluru-Kata Tjuta in the Red Centre, with just 16 tents all with a view to Uluru from the end of the bed.
As a spa therapist at Longitude 131’s Spa Kinara, you’ll work in a serene environment and use the Australian-made Alkeme spa care range along with uniquely local Indigenous beauty and healing ingredients.
Apply Now
Marketing Manager - Asia Pacific
The Opportunity
Reporting to the Vice President Commercial, Asia Pacific, the Marketing Manager, Asia Pacific supports the delivery of regional marketing initiatives across the Asia Pacific lodge portfolio. Working closely with regional Commercial, Sales and Operations teams, and partnering with global Marketing, Creative, Digital and PR specialists, you’ll help translate commercial priorities into integrated marketing plans that build brand awareness, generate demand and support direct revenue growth.
Acting as the key connection between regional stakeholders and global marketing teams, you’ll coordinate campaign delivery, develop marketing briefs, manage the regional marketing calendar, and ensure marketing activity is commercially relevant, aligned with regional priorities and reflective of Beckons’ premium brand positioning.
You’ll also support partnership marketing, trade initiatives, regional events and content development, while providing market insights and performance reporting that help optimise future campaigns and contribute to the continued growth of the Beckons portfolio.
This is an exciting opportunity for a collaborative, commercially minded marketer who enjoys bringing campaigns to life, working across multiple teams and delivering exceptional brand experiences in a luxury travel environment.
Key Responsibilities
Regional Marketing Planning & Execution
- Support the development and delivery of regional marketing plans aligned with commercial objectives and portfolio priorities.
- Translate commercial priorities and market insights into targeted marketing initiatives.
- Identify opportunities to build brand awareness, generate demand and support direct revenue growth.
- Provide regional market insights and recommendations to inform future marketing planning.
Campaign Management
- Coordinate the Asia Pacific marketing calendar, ensuring activity aligns with seasonal opportunities and commercial priorities.
- Develop marketing briefs and work with global Marketing, Creative and Digital teams to deliver campaigns across paid, owned and earned channels.
- Coordinate regional campaigns including promotions, need periods, new lodge openings, refurbishments and product launches.
- Review campaign activity to ensure it is commercially relevant, on brand and aligned with regional objectives.
Brand, Content & Communications
- Support the delivery of marketing communications that reflect Beckons’ premium brand positioning, visual identity and tone of voice.
- Brief regional content requirements, including photography, video, copy and campaign assets.
- Contribute regional insights to content development and support PR initiatives, media opportunities and storytelling alongside the global PR team.
Digital Marketing
- Partner with the global Digital team to support regional priorities across website content, email marketing, social media and digital campaigns.
- Contribute market insights to optimise customer engagement, conversion and digital performance.
- Support regional content planning, influencer activity and campaign alignment across digital channels.
Partnerships & Market Development
- Support co-marketing initiatives with luxury travel advisors, tourism organisations, trade partners and strategic partners.
- Assist with go-to-market activity for priority and emerging source markets.
- Identify partnership opportunities that strengthen brand awareness and support business growth.
- Coordinate regional events and experiences, including culinary collaborations, wellness retreats and special guest activations.
- Partner with the Sales team on marketing initiatives that strengthen trade engagement and conversion.
Reporting & Budget Management
- Monitor campaign performance against agreed KPIs and provide insights and recommendations to optimise future activity.
- Support management of the regional marketing budget to ensure investment delivers commercial value.
- Track market trends, competitor activity and customer insights to identify future opportunities.
Design & Creative Specialist
The Opportunity
We’re looking for a curious, considered, and exceptionally talented Design & Creative Specialist to join the Beckons marketing team. This is an exciting opportunity to help shape the visual expression for a global collection of luxury lodges, creating compelling creative across digital, print, and brand touchpoints that inspire guests to discover extraordinary destinations.
Working closely with Marketing, Sales, Revenue, Lodge General Managers, and external creative partners, you’ll ensure every piece of communication reflects the Beckons brand with consistency, creativity, and attention to detail.
This role is hybrid in our Avalon office on Sydney’s Northern Beaches
Key Responsibilities
Content & Brand Management
- Manage content across Beckons’ digital and print platforms, ensuring all assets are current, accurate, and aligned with brand identity and style guidelines
- Coordinate, review, and edit content across multiple channels, maintaining exceptional attention to detail and consistency of tone and messaging
- Uphold brand standards across all guest-facing and internal marketing collateral, ensuring a premium and cohesive brand experience
Website & Digital Platform Management
- Manage and maintain visual assets across all Beckons and lodge websites, optimising content to support brand and commercial objectives
- Coordinate website content updates and enhancements, ensuring information remains accurate, engaging, and relevant
- Manage content updates across industry, trade, and partner platforms as required
Digital Marketing & Campaigns
- Develop and produce digital marketing assets, including email campaigns (eDMs), newsletters, and organic social and paid ads
- Collaborate with the Marketing team to deliver campaigns that support brand and lodge awareness, guest engagement, and commercial objectives
Design & Collateral Production
- Design and produce high-quality marketing collateral to support the business, including lodge brochures, fact sheets, experience guides, presentations, guest communications, and sales materials
- Prepare artwork for advertising and produce both print and digital collateral in line with brand standards
- Design and manage the production of guest-facing stationery, in-room collateral, and operational materials, coordinating print production where required
- Ensure all creative assets are delivered to a consistently high standard, meeting project deadlines and production specifications
Food and Beverage Attendant
We are now looking for an Food and beverage attendants to drive the exceptional dining experience at Huka Lodge.
To succeed in your application you will need
- Section wait staff experience in a similar venue advantageous
- Experience serving wine in a restaurant setting
- Proven experience making quality espresso
- Knowledge of New Zealand wine as well as cocktail making experience
- A knowledge and passion for food and beverage
Housekeeping Supervisor
Huka Lodge is set among established gardens along the banks of the surging Waikato River. We are looking for a Housekeeping Supervisor to help lead the team.
The Role
Reporting to the Housekeeping Manager, this is a hands-on role supporting the team in daily operations
- Supervision and training of staff
- Co-ordination of the team to meet daily deadlines
- Delivering efficient preparation, cleanliness and presentation of guest rooms
- Liaise with all departments to ensure smooth operations and superior guest service
You will have:
- High level of attention to detail and excellent organizational skills
- A can-do attitude – and great sense of humor
- Outstanding guest relations and communication skills
- The ability to manage and work alongside a small and dedicated team
- Your own transport to and from Huka Lodge
This is a job where no two days are ever the same!
Apply Now Chef de Partie
Dining at Huka Lodge is at the heart of the tradition of generous hospitality for which the lodge is world-renowned.
We now welcome a Chef de Partie to join our Huka Lodge family.
The Role
A daily approach to designing each menu – where local and regional ingredients are the stars – is essential to the Beckons Culinary Philosophy which steers the dining experience across all the lodges.
As Chef de Partie you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for
- Previous experience in luxury lodges or resorts advantageous
- Proven experience in delivering high quality dining
- Ability to prioritize tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Excellent organizational and time management skills
Guest Service Agent
Long regarded as one of the world’s most revered and inspirational luxury accommodations, Huka Lodge is set among established gardens along the banks of the surging Waikato River.
We are now looking for a Guest Service Agent to join our team.
The Role
This multi-faceted role will see you
- Meeting and greeting our guests
- Processing arrivals and departures
- Maintaining room accounts
- Assisting with guest enquiries
- Suggesting and booking guest on local tours
- Main point of contact for our lodge guests needs
What we’re looking for
- You have a passion for making everyone feel welcome and providing an outstanding guest experience.
- Impeccable presentation and phone manner
- Flair for organization with an eye for detail
- Ability to work under pressure and without supervision
- Excellent Word & Excel skills
- Exceptional written and spoken English
- Available to work on a 7-day rotational roster
Join our award winning lodge!
Apply Now Housekeepers
Huka Lodge is set among established gardens along the banks of the surging Waikato River.
We are now looking for Housekeepers to join our team.
The Role
This is a hands-on role working with the housekeeping team in daily operations
- Turning and cleaning guest rooms to the highest of standards
- Doing evening ‘turndown’
- Keeping our public areas clean and maintained at all times
You will have
- Previous housekeeping experience – ideally in the luxury sector
- High level of attention to detail and excellent organizational skills
- A can-do attitude – and great sense of humor
- The ability to work within a small and dedicated team
- Your own transport to and from Huka Lodge
Apply Now
Restaurant Manager
Dining at Huka Lodge – guests’ gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine. Our Restaurant Manager will drive this ritual through carefully chosen exceptional wines to compliment guests’ dining experience.
What we’re looking for
- Proven experience in a similar position
- Strong knowledge of NZ wines (advantage)
- Strong communication and interpersonal skills
- Ability to lead, train and develop the team
- Passion for fresh regional produce
- Ability to work under pressure
- Friendly, customer focused with a ‘can-do’ attitude
Apply Now
Assistant Groundsman
We are looking for an Assistant Groundskeeper to join our close-knit team.
This role will see you assisting to manage our beautiful Lodge and 8 acres of gardens.
This role will see you
- Managing all lodge lawns including being proficient in the software required to control the irrigation system
- Conduct garden tours as requested
- Assist the Head Groundsman in the maintenance of all lodge gardens
- To be proficient in the use of chemicals, sprays and the safe handling of such substances
- To assist with the training of new staff members in the department
- To be an efficient part of the Huka Lodge team by maintaining effective communication and by practising “attention to detail”
- Maintain a clean working environment around the lodge, ensuring all equipment is used in the correct manner
- To ensure correct procedures with reference to security, Health & Safety and fire procedures are adhered to at all times
- Plant and weed in gardens and grounds as directed
Food & Beverage Attendant
We’re looking for a Food & Beverage attendants to join the team in the Treehouse Restaurant.
Dining at Silky Oaks Lodge celebrates the bounty of local and native ingredients to offer guests an innovative, contemporary Australian menu. Our Treehouse Restaurant overlooks Mossman River and serves breakfast, lunch and dinner daily to our in-house guests as well as external lunch bookings.
We are now looking for Food and Beverage attendants to join our Silky Oaks family.
Whether you be best friends or partners – we have an opening for a couple to join us.
To succeed in this role you will need
- An engaging and infectious manner
- To love serving high-quality produce, in a relaxed, yet professional work environment
- To be the kind of person that has fun at work
- Have an inquisitive mind and palate
You will also have
- Proven experience in a food and beverage operations
- Sound knowledge of Australian wines
- Solid bar skills covering cocktails, barista and wine service skills
- Great communication and interpersonal skills
- The ability to keep it cool under pressure
- A friendly, customer-focused approach, with a ‘can-do’ attitude
Accommodation available
Click here for a preview of life at Silky Oaks Lodge.
Apply Now Housekeeping Supervisor
Set among the lush rainforest and overlooking the Mossman River, guest accommodation at Silky Oaks Lodge evokes a real sense of the region.
With an eye for detail and you will help maintain and manage housekeeping throughout the lodge.
What we’re looking for
- Housekeeping management experience within hotels or serviced apartments
- A natural leadership style
- A flair for attention to detail
- Impeccable presentation
- Outstanding guest relations and communication skills
- Ability to work under pressure and without supervision
Accommodation may be available.
Click here for a preview of life at Silky Oaks Lodge.
Apply Now Kitchen-hand
Looking for a part-time Kitchen-hand for 20 – 32 hours a week. This is an integral role in the successful operation of the kitchen team.
What we’re looking for
- Experience in a busy kitchen advantageous
- Ability to work unsupervised
- Excellent time management skills
- Ability to adhere to high levels of kitchen cleanliness and Australian health and safety regulations
- Available to work on a rotating roster Monday to Sunday
Accommodation is not be available – candidate must live locally.
Click here for a preview of life at Silky Oaks Lodge.
Apply Now Chef de Partie
As a Chef at Silky Oaks Lodge you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for
- Appropriate trade qualifications
- Proven experience in delivering high quality dining
- Ability to prioritize tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Knowledge of Australian cuisine and Industry Standards
- Excellent organizational and time management skills
- Previous experience in a remote lodge or resort would be advantageous
Click here for a preview of life at Silky Oaks Lodge.
Apply Now Guest Service Agent
Silky Oaks is seeking positive and energetic locals to assist our front office team as a Guest Services Agent, providing a valued point of contact between guests and operations.
This multi-faceted Part-time role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
What we’re looking for
- Proven experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organization with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Available to work on a rotating roster Monday to Sunday
- Full current Australian Drivers License
- Must have RSA
- Suggesting and booking tours
- Arranging transfers
- Handling enquiries from local operators
- Making Restaurant and Spa bookings
- Scheduling the operations daily movements
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Food and Beverage Attendant
The Louise – nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
We now looking for a seasoned professional to join the team at The Louise.
Appellation Restaurant celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region.
The Role
- Working with our team both on the floor as well as behind the bar.
- Work to deliver an exceptional and personal guest experience
- Ensuring the presentation of the restaurant is maintained to the highest standard
What we’re looking for
- Experience in a similar role advantageous
- An up to date RSA certification
- A knowledge and passion for food and beverage
Housekeeping Supervisor
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
The Role
This is a hands-on role supporting the Housekeeping Manager in daily operations
- Assisting with the daily allocations of rooms and duties
- Supervision and training of staff
- Co-ordination of the team to meet daily deadlines
- Delivering efficient preparation, cleanliness and presentation of guest rooms
- Liaise with all departments to ensure smooth operations and superior guest service
What we’re looking for
- Previous experience in a similar role advantageous
- High level of attention to detail and excellent organisational skills
- A can-do attitude
- Outstanding guest relations and communication skills
Housekeeping Attendant
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
We now have a part time Housekeeping Attendant role.
The Role
- Servicing and cleaning suites and public areas to a high standard
- Ensuring rooms are stocked with guest amenities, towels and linens
- Assisting in laundering and sorting linen for our fifteen suites
- Working with colleagues to ensure all guest rooms are delivered on time
What we’re looking for
- Experience within a hotel or serviced apartments advantageous
- Organized with a high attention to detail
- A friendly can-do attitude
- Outstanding guest relations and communication skills
This is a part time role – weekend availability and your own transport is essential.
Apply NowConnect with Us
Learn about the collection, meet the team and keep up-to-date with the latest news and job opportunities. Connect with Beckons on LinkedIn
Follow Our Staff on Instagram
Follow Our Staff on Instagram
